Lost Credits to the Auction?

Discussion in 'General Archive' started by AnodyneEntity, Apr 8, 2014.

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  1. AnodyneEntity

    AnodyneEntity User

    Well, I bid a decent amount of credits in the Auction;

    08.04. 03:59Bid submitted- 29,510,101 C.

    But I never got it back and I never got what I bid for, which was an Iris. I should have 8 Iris's right now, but I don't. And I don't have the credits either. I have 26,175,294 out of the 55,685,395 I should have at the moment.

    My user ID is: 160589371
     
    AnodyneEntity, Apr 8, 2014
    #1
  2. bisphenol

    bisphenol User

    The auction still often takes credits without proper reason. I reported this issue 5 times and nothing has changed.
     
    bisphenol, Apr 8, 2014
    #2
  3. ]Coldheart[

    ]Coldheart[ User

    AnodyneEntity, you should send in a report to Support.
     
    ]Coldheart[, Apr 9, 2014
    #3
  4. ASTRAEA

    ASTRAEA User

    Thank you very much for your assistance with this players question.

    If you have had an issue where as credits were not returnedd to your account after the completion of an auction you did not win. Please contact support and provide the following information:

    Ship name:
    User ID:
    Server:

    Copy of your transaction log showing the deduction.

    Does the OP have any further questions on this topic?

    Thank you and have a nice day.
    Astraea
     
    ASTRAEA, Apr 9, 2014
    #4
  5. GodlikeZephitos

    GodlikeZephitos User

    I've had the same problem today. I attempted a bid for 14,000,000 on an LF3 at 2:59 AM (US) Eastern, but neither did i won the LF3 or get my Credits back. I realized that i might of got outbid, but i checked the History on the auction and figured out someone else won it with only 10,000,000. I'm quite disappointed with all the hard work i put into that. Hopefully i can get a refund. If not then I guess i have to work even harder to attempt on getting those credits back.

    GodlikeZephitos
    160540572
    USA 2 (East Coast)
     
    GodlikeZephitos, Apr 10, 2014
    #5
  6. ASTRAEA

    ASTRAEA User

    If you have had an issue where as credits were not returnedd to your account after the completion of an auction you did not win. Please contact support and provide the following information:

    Ship name:
    User ID:
    Server:

    Copy of your transaction log showing the deduction.

    Does the OP have any further questions on this topic?

    Thank you and have a nice day.
    Astraea
     
    ASTRAEA, Apr 12, 2014
    #6