mini map problem

5782938

My mini map keeps stopping working i.e i click on the mini map to move but i just stay still (no route line or anything) can you check it out please.

Thank you

 

Hi there,

Could you please give us some additional information for us to help us try to assist with this issue;

What map were you in?
Did the mini-map work prior to this issue?
Was the mini-map showing (e.g. not greyed/blacked out)?
Has this issue occurred since posting?

Thank you,

~Ddraig

 

It has been happening for a while (at least 2 months) but appears to be happening a lot more frequently, it only happens in the battle maps and the mini map looks normal but clicking on it has no effect. I havent been back in the battle maps since posting as it is most annoying trying to fight or run away when the mini map packs in.

Thanks

 

Hi there,

We have had a bug reported where users experience this same issue after trying to jump a portal in the battle maps but the jump is unsuccessful due to an enemy attack (e.g. an enemy is running after you, you jump portal but they attack before you have jumped).

If this is the issue you are experiencing then i can confirm that this has been passed onto high support to be looked into.

~Ddraig

 

Yes i think it probably is the same thing, thank you for your reply.

 

Since this issue has been reported to be investigated, can i ask if you have any further questions on this topic or can we close?

~Ddraig