Paid for upgrade

Discussion in 'General Archive' started by SnakeIdol, Feb 18, 2015.

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  1. SnakeIdol

    SnakeIdol User

    charged me twice...only 5k uri but still.
     
    SnakeIdol, Feb 18, 2015
    #1
  2. SnakeIdol

    SnakeIdol User

    SG3N-B02 Upgrade from level 4 to level 5
    SG3N-B02 Upgrade from level 4 to level 5

    but I only have one bo2's at lvl 5...charged me twice. please fix.
     
    SnakeIdol, Feb 18, 2015
    #2
  3. .-Raijin-.

    .-Raijin-. User

    SnakeIdol, Can you post your UserID, Ship Name, and the server you are having the issue on?

    Best regards,
    .-Raijin-.
     
    .-Raijin-., Feb 19, 2015
    #3
  4. SnakeIdol

    SnakeIdol User

    snakeidol, Gordon Gekko. EAST ONE. many thanks for the reply.
     
    SnakeIdol, Feb 19, 2015
    #4
  5. Ddraig

    Ddraig bp_phrase_Forum_General

    Hi there,

    May i ask that you please try contacting support with this issue. Support should be able to see into your account and refund you if you were wrongly charged.

    Please make sure that you do include your User ID (the number at the top left of your home screen) when you contact them, so that they can look into the issue straight away.

    Support:
    http://www.darkorbit.com/index.es?action=support

    ~Ddraig

    /closing as referred to support
     
    Ddraig, Feb 19, 2015
    #5
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