Pilot Sheet (Skill Tree) Problem

Discussion in 'General Archive' started by †Łüсıƒзя•666†, May 16, 2014.

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  1. Okay People, after like 3,4 weeks i wanted to open my skil tree and nothing happens, like i didnt even clicked it, nothing loads it just stay still, i send some messages for support and they still dont do anything so i wonder if u guys got some suggestion or something?
     
  2. ASTRAEA

    ASTRAEA User

    First off , lets start with a few basic questions.

    1. What operating system do you use?
    2. What browser do you Use?
    3. What type of computer, (Desktop / laptop / Ipad / of Phone)
    4. Do you have an updated java?
    5. Do you have an updated flash player?
    6. What type of internet connection are you using? (DSL / Cable / Wifi)

    Let me know and we will see if we can help you resolve your issue.
    Have a great day
    Astraea
     
  3. Windows 7 64bit
    Firefox
    Desktop
    Yes
    Yes
    Wifi
     
  4. have u cleaned your box of cookies and temp files. if not i would start there as this will speed up the help process. i use ccleaner from piriform. And the clean again threw browser. I also clean flash from the adobe flash page. hope this helps
     
  5. cleaning your bedroom may help 2 :) just wishful thinking
     
  6. ASTRAEA

    ASTRAEA User

    Could you please give this a try:

    Log out of the game... go to
    your browser and clear the history (I know you have done this before) - Please humor me!

    Then go to the flash player - here is a link>

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)

    delete All the websites in the Website Storage setting Panel.

    Then re-log in to the Game, Hopefully this will resolve your issue.

    Please have a nice day and enjoy your game.
    Astraea
     
  7. Thx for help, you can close this thread!
     
  8. ASTRAEA

    ASTRAEA User

    Closed as requested.

    Have a lovely day
    Astraea
     
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