[SC] Log In Problems and Masquerade Event

Over the past 3 or 4 days, Players on almost all the Servers were not able to log into the game for hours. I don't know what the problem is, but a majority of the people I play with either lost connection and was kicked off the game page, Not able to Log into the Back Page,.. or stuck on the opening game page while the bar is sitting there half way to reach (START).

All this happening while there are Gate Spins on sale,..a nearly Impossible task to create at least 5 or more Kronos Gates to get the Special Drone Custom for all 10 Drones, and we all know how hard it is to get a Kronos Gate open.

I think Dark Orbit should consider giving out some kind of Compensation for these problems, Perhaps Giving the players a Free Pre-Built Kronos gate. Perhaps paying out more of the Drones Customs that are given at the end of the gate. Perhaps Keeping Gate Spins at a Lower Discount when on sale. And more Importantly,..Extend the Masquerade Event past the Febuary 28 Deadline.

Can't do the Event if you can not log on. I do not know what is happening on Dark Orbits end of this Log-In Issue.

What are your thoughts about this, Everyone

 

If YOU READ other posts before creating your own you would see this is an ongoing problem that D O is trying to deal with. For whatever reason D O servers have come under a DDoS (whatever that is) attack and D O is trying to deal with it. But as this is an attack from outside it is difficult to stop. What you are suggesting is, in our eyes a good thing, on a BUSINESS perspective can be classified as suicide. The game has to progress, no matter what the cost to the players is, as long as some of the players can participate the game must move forward. Putting progress on HOLD is not advantageous to the game and would cause more people to become frustrated with a stagnant unproductive game.

YES D O is going to have to do something to compensate the players who have been froze out of the game, and this is especially important for those players who had the BOOSTER rewards for buying Uridium, I would make the suggestion to make these BOOSTERS run on In-Game time instead of real time and thus would only run down while actually logged into the maps, like the regular boosters.

[removed - off topic]

 

Couldn't have put it better. We shouldn't suffer from DO's vulnerability to DDoS attacks; it's their responsibility to provide the game for us, especially since most active users pay for one thing or another. If we cannot log on due to DO's failure to provide us with access to the game, we should be compensated and the compensation that IRON-THRONE and HelpMeHelpYou are asking for is completely reasonable.

 

Hello,

If any compensation is offered it will be announced as it usually is. So long as these attacks persist there is only so much compensation that could be done, only to have to do it again & again while the attacks continue. If it were a real-time boost of sorts active for all in any way and the attacks continued, all affected would be unable to enjoy or partake in the compensation.

Be patient, when and if DO is ready to talk compensation, they will as they have in the past

Regards,

 

Again as I stated "IF the Special Boosters were In-Game timer" instead of real time there would be no need for the compensation. But as they run when not logged in and being able to login is the issue then the change needs to be made to prevent future need for compensation/reimbursement because of outside attacks on game servers that D O is unable to prevent/block/stop. People pay their money to play the game and are given a special bonus then can not get logged in to use the bonus because of things no one can control, not the players fault, they should not be penalized for others actions.

 

For Starts,..I wasn't even talking about In-Game realtime Boosters. I was talking about the Time limit of the Event and not being able to log on to get the gates done to build the Kronos gates and do them withing the event timeline. Who cares about realtime Boosters

 

Right, I think what I was trying to get across didn't quite make the jump; DO isn't going to rush any possible compensation while these issues are still off & on again. If there's to be any I would anticipate we would hear more about it once everything has settled down and the DDoSing has subsided.

& HelpMeHelpYou, it would depend on the booster available if any were offered. Some boosters are real time, some are game time. If people cannot so much as log in during a scripted period to get compensation, whether real time or not, it's still an added aggravation as then whatever compensation was inaccessible to them just as the issue prevented them from playing to begin with.

In short, boosters are no, when DarkOrbit's ready to talk about compensation they let us know. So if it's going to happen, whatever it would end up being, we would find out when they're ready and when they're confident players can access it.

Regards,