Severs down

Server GE2 not work

 

Game still unplayable been unable to play 3 days now ge5 both original and unity amazing how bots still active , and also how are people getting away with naming there accounts with profanities? I may add what are you at darkorbit actually doing ??

 

great britain server-ge5 flash and unity . lag on everything ,from firing lasers to jumping port ,hanger ,every function of the game is broken and is unplayable except for chat and shop .

 

Saimon — Today at 7:55 AM
@everyone There are complaints about lags in our game. Please be aware that all kind of problems need to be reported via our support ticket system so that we can sort out the reports properly. Please do not forget to describe your problem in detail (like which server you're playing on, which version - Unity or Flash - you're using, what exactly happens with which actions and at what time the problem appears. Our game team is investigating the issues since the first complaints appeared and each support ticket helps for investigation. Please also be aware that the official communication channels are our forums and Discord is only for exchange between players. That our dear moderator team is here and helping you with advice is just an additional service but cannot replace the official support tools that we're working with. So if any help is needed, please write an official support ticket. Thank you (THIS IS FROM DISCORD) send TICKETS

 

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The game keeps disconnecting before a trouble ticket can be entered.
As far as I can see, these forums are the only way I can see anything regarding bigpoint/darkorbit.
Support needs to have the problems (some of which have a large deal of information) that are reported in the forums read by a support person. With regards to whether it is flash or unity, prior to the end of January, the flash version was already canned.
Need to try the extremely long process of having unity attempt a startup.