site freezes up

Discussion in 'General Archive' started by souleater1, May 31, 2014.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
  1. souleater1

    souleater1 User

    don't know what's going but it's been going on all day in US3 PVP zones go white
    with a Exclamation point in the middle of screen. a lot of lag in 1-6 in a certain
    area of the map move away from that area it stops. other maps also freezing
    causing a log out and log back in, as long as this game has been around these
    issues should have already been taken care of but I keep seeing it come up time
    and time again in forum with out being taken care of.
     
    souleater1, May 31, 2014
    #1
  2. Silviu

    Silviu User

    Could you post a screenshot of your problem? If server restart hasn't fixed it yet.
     
    Silviu, Jun 1, 2014
    #2
    ~~Dark~Star~~ likes this.
  3. ASTRAEA

    ASTRAEA User

    Thank you for assisting this player with their issue.

    That white page is usually a flash player issue. have you cleared your flash storage data recently.

    Could you please give this a try:

    Log out of the game... go to
    your browser and clear the history (I know you have done this before) - Please humor me!

    Then go to the flash player - here is a link>

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)

    delete All the websites in the Website Storage setting Panel.

    Then re-log in to the Game, Hopefully this will resolve your issue.

    Please have a nice day and enjoy your game.
    ~Astraea~
     
    ASTRAEA, Jun 2, 2014
    #3