Skill tree problem

Discussion in 'General Archive' started by kunoy, Jul 4, 2014.

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  1. kunoy

    kunoy User

    i can't access skill tree
    name:kunoy
    game:darkorbit
    Server:Gobla america5
    ID:95953872
     
  2. Kitsune

    Kitsune User

    Can you provide a bit more detail? What is happening (or not) when you try to access it.

    Also have you tried clearing your cache and flash data and used a different browser?
     
  3. Silviu

    Silviu User

    Try accesing this direct link to your Skill Tree, see if it works (firstly log in to your account, then copy & paste this link into your address bar).

    Code:
    http://int15.darkorbit.com/indexInternal.es?action=internalPilotSheet&tpl=skilltree&hdl=1
     
  4. kunoy

    kunoy User

    I click button skill tree,i couldn't open skill tree page
    Pilol sheet button, i can use profile and Achievements.But skill tree can not open for use point.
     
  5. Hello Kunoy

    Thank you all for assisting with this thread.

    I would move this to appropriate section for further discussion.

    =THREAD MOVED=

    From: General Issues
    To: Technical Issues
     
  6. pants2136

    pants2136 User

    I have the same problem. I cleared out the history and everything, but i still couldn't open my skill tree. I even used another browser ans still didn't work. Can you fix it and replace upgrades with skill tree or something like that. Upgrade could be easily accessed through the skylab page.
     
  7. ASTRAEA

    ASTRAEA User

    kunoy,

    I have looked into your situation, and I was able to access your Skill tree, therefore the problem is one of a few things.
    1. Web Browser is not up to date
    2. Flash and java not up to date - or missing plug ins
    3. Cache needs to be empty
    4. Browser history may need to be cleared.
    5. Distance from server
    6. Computer graphic overload. (Graphics card slow or not enough Ram).
    7. Internet type - Wifi, DSL, cable broadband or phone connection.
    8. Programs Running in the Background
    9. Clear Flash player data: Can be done at the following link
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)
    10. Try a different Browser to see if issue continues.

    These are all things that could be causing the issue, these are just suggestions as to what the issue might be to help you resolve the current problem.

    I hope this has help in some way.
    Have a nice day!
    Astraea