Technical problems on US3

the following are being experienced on US3 Server and maybe others as well
Under Pilots license(Pilot Info) does not load it goes to blank white screen.
E-Mail does not load get error message( tells u to restart e-mail)
LAG ON SERVER client is real bad did everything u guys would recommend to no
avail., log-in takes a really long extended time to home page, and even longer
time to log-in to client server, also have two other posts that have not either been
answered or sufficiently answered, that also need to be taken care of.tks

 

its also happening on GA1 server and the lag is really bad still... they said they fixed it but clearly they didn't do anything to try and fix it... some maps still not playable at night and i freeze every 5 mins.. i have good internet with a good computer. its clearly not us its the servers

 

I am sorry for the delay in responding, We have been short on moderators and I have been away on family issues.

So I will offer my apologies first.

As for the In game issues, I have checked to see if there were others experiencing this issue. As of right now I could not find any with this specific issue.

What I might suggest is that it could be one of the following:

1. Web Browser is not up to date
2. Flash and java not up to date - or missing plug ins
3. Cache needs to be empty
4. Browser history may need to be cleared.
5. Distance from server
6. Computer graphic overload. (Graphics card slow or not enough Ram).
7. Internet type - Wifi, DSL, cable broadband or phone connection.
8. Programs Running in the Background
9. Clear Flash player data: Can be done at the following link
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
(This is an actual web page - not just an image)

10. Try a different Browser to see if issue continues.

These are all things that could be causing the issue, these are just suggestions as to what the issue might be to help you resolve the current problem.

Please know that I am not disregarding the a server issue. I am just asking the you might consider these items first.

I hope this has help in some way.
Have a nice day
Astraea