[TEI] Lag problem in halloween gate that freezes gate

Discussion in 'General Archive' started by souleater1, Oct 21, 2015.

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  1. souleater1

    souleater1 User

    The first time I did Halloween gate several times in the game play the game froze and a white
    screen appeared with a ! carracter in a gray circle appeared in the middle of the screen which
    froze the game page all together and only refreshing the page brought it out of the freeze but
    caused a loss of one life each time. This happened again while doing the two Demon Drone
    quest. This is problem that needs to be investigated to see if other pilots are experiencing this
    problem if so it then needs to be fixed.
     
  2. ASTRAEA

    ASTRAEA User

    I know this is not the answer you really want to hear, but I must post it... :)

    Below is a variety of reasons as to why you could be. experiencing these issues.

    1. Web Browser is not up to date
    2. Flash and java not up to date - or missing plug ins
    3. Cache needs to be empty
    4. Browser history may need to be cleared.
    5. Distance from server
    6. Computer graphic overload. (Graphics card slow or not enough Ram).
    7. Internet type - Wifi, DSL, cable broadband or phone connection.
    8. Programs Running in the Background
    9. Clear Flash player data: Can be done at the following link
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)
    10. Try a different Browser to see if issue continues.
    11. Possible server problem.

    These are all things that could be causing the issue, these are just suggestions as to what the issue might be to help you resolve the current problem.

    I hope this has help in some way.
    Have a nice day!
    Astraea
     
    SauronL likes this.
  3. souleater1

    souleater1 User

    macromedia no longer exits it's Adobe now , distance from server doesn't mater when it's cable, both flash and java have been updated to newest updates, web based games are not graphic card dependent, not programs were running at the time except browser and DO, been
    having issues with compatibility of other browsers, browser history is empty, browser is explorer 11 I'm not running windows 8/8.1/10.What
    comes up is a white scree with a (!) in the middle of a gray circle, sometimes refresh clears it but then lose life and end up in 1-3.
     
  4. Same here. When I play tunnel, MEM (after pressing F) is rising to 1400MB and then my flash crashes (white page with grey !). My partner on other pc (another pc, another OS and another browser) has same problem.
     
  5. If, like me, you stay online in the new gate for more then 5 consecutive hours, you will see a max-out of available memory.
    It will require a clearing.
    (I know this can be annoying... happened to me last night while working on the Melter/Devourer wave in the mid-50's waves)
    Once the cache is cleared and maybe even a browser restart, it should work fine.

    ... worst case scenario would be a computer reboot.
     
  6. In my case is refresh (F5) enough, but then I loose updates in shields and engines.. and I have 2 possibilities - continue with gate until I'm able to jump out and then log-out and log-in, or warp to another ship and back to first ship. But it doesn't fix main problem with memory.
     
  7. If you're having issues with memory, then trying switching out of 3D mode. It inherently uses more.
     
  8. Thx, I'll try it. But I have problems only in tunnel and I'm not only one. :)
     
  9. OILDAILY

    OILDAILY User

     
  10. thanks.. 40 npcs in corner melters all over my ass, lags out ffs, when will u lot sort the lag on events, not everyone runs a full on ******* gaming pc !!
     
  11. Rif~Raf

    Rif~Raf User

    had the melters in the corners and 1 devourer , flying back across map and bang, lost all hp and shields, now thats lagg.
    and all npc's go back to full hp and shields, fantastic
     
  12. Well well well...send two to the corners each and then chase (pop) them all down when the NPCs start to make a run for it. That is how I do it o_O

    Also close chat and play in 3D
     
    Last edited: Oct 23, 2015
  13. Yes there is an issue with Flash player ram usage as it can climb to way over 2000MB which causes severe lagg for most users, am not sure if my 4GB GFX card helps as I rarely experience issues but you can guarantee that if I do have any problems this figure will be over 500MB and a relog helps as this figure drops to 260MB though a relog isn't that easy in the Tunnel. I usually wait until the last couple of npc in the corner an then fly my ship a good distance away and relog/refresh page which usually returns me to exactly where I left off even with cornered npc.

    Any issues with spd as said a ship warp will fix it for most users. I do also feel that this memory issue with lagg may be directly affected by available video ram on the GFX card though I have no idea what the MEM Figure exactly refers to on the game page. When mine hit over 2000MB and I then ported out the whole browser locked up solid for a good while.

    Issues like this used to be referred to as memory leaks as they can eventually overwhelm a system and cause software crashes.
     
  14. Like Tali, mine is a DO issue and now that we only have 10 lives to do the Tunnel of Terror, i've already lost 2 lives NOT due to being killed BUT do to Do glitch tossing me out of page..this isnt fair. I've checked my browsers and my memory so it IS a DO issue..Right now DO is glitching not just in the Tunnel but other places as well....Example, last night I played for 2 hours. When finished I emptied everything out of my cargo bay. as I logged out of the map, my cargo bay showed empty then it refilled---not with seprom but with cargo--a second time.
    I've been on DO for a while. This was a glitch.
     
  15. It's same here, portal Tunnel of Terror just freezes and kills me [​IMG]
     
  16. same issue here shoot 1 uber sib and ill lock up b4 its dead or running and the group smashes me only safe route is kami still get lagg spikes but at least you play lotto for when it lags bad luck will lagg you right b4 a kami and poof

    edit: never had this problem before this event game ran pretty smooth oncein a blue moon i would get a hiccup but it was manageable these lagg spikes make it almost impossible to do harder stages in event gate even using best ammo/rockets
     
  17. Raging-Bee

    Raging-Bee User

    Yup, here as well: I have lost 4 lives because of DO freezing up. I am full FE have more than 1 million shield, etc. It is DO
     
  18. Raging-Bee

    Raging-Bee User

    It just happened again: 5 lives now. Luckily I am on map 8 doing the Uber devs. Hopefully my 3 remaining lives (lost 2 because of carelessness) will see me through to the end. I have informed support of the issue. I hope something can be done about it.
     
  19. Pelican68

    Pelican68 User

    Made it to map 8 without losing a life now I have lost 6 in one day on wave 70 (Uber Sibelon). Not for nothing but this Gate has already taken too much time and resources to get even this far.

    I am all for a difficult event but this once again shows that if you are not a UFE player (someone willing to pay to lay) then you do not rate anymore with DO.

    And that's all she wrote. Sitting at the far side of the map recovering and POP "You have been destroyed by a UberSibelon alien ship".
    Real funny now I have to wait 20 hrs to try again. I understand the cool down is in place to prevent players from manipulating the challenge just to get the prize. But the developers should be smart enough to have a work around - If you completely finish the gate it shouldn't matter. if you don't finish the gate and don't wait the 20 hrs then you don't get the prizes you already got.
     
    Last edited by moderator: Nov 15, 2015
  20. i cant see your problem u get no end reward apart from the last npc u get a demon drone with teh 10 lifes now anyone that cant do the full gate can take it so far get ammo and drones pop ten times and do it again

    and the challenge/quest is for the top 10 fastest times to finish the gate get a reward at the end of the event... on that note if you're not ufe or near it you aint getting in the top ten

    my server best time on recored so far is 1 hour 20mins..... mine is 2 hours 7mins