[TI] Again stuck in Establishing Connection

Discussion in 'General Archive' started by AnimalS-L, Nov 30, 2017.

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  1. AnimalS-L

    AnimalS-L User

    Anyone else having this bug? IN USA 1 at times when i log in to darkorbit it gets stuck at establishing connection, however if i go on a different server it works, and if i go on a different account on the same server it works.

    [​IMG] 169560841
    Server - USA East 1
     
    AnimalS-L, Nov 30, 2017
    #1
  2. HelpMeHelpYou

    HelpMeHelpYou User

    I see this occasionally and when it happens I close that window (in tab) and hit the "Start" on the back page again and usually get right in the next time.
     
    HelpMeHelpYou, Nov 30, 2017
    #2
  3. AnimalS-L

    AnimalS-L User

    I still have the same problem. I have the feeling that i need administrative help :/
     
    AnimalS-L, Nov 30, 2017
    #3
  4. CodeOfHonor

    CodeOfHonor Team Leader Team Darkorbit

    Hello,

    If the issue has not resolved itself, please try clearing your cookies and cache and then try logging in using a different browser. Once you have completed these 3 things if it is still not working you will not to write support.

    Thanks,

    Code
     
    CodeOfHonor, Nov 30, 2017
    #4
  5. HelpMeHelpYou

    HelpMeHelpYou User

    Give us some more information if @CodeOfHonor's suggestion did not work. I know I had to quit using FireFox and Opera as they are rejecting my settings to use Flash Plug-In, but was able to return to Google Chrome and have had good results with it recently.

    Make sure you have the current versions of browsers, Flash, and Java and all have the Plug-Ins activated for the Browser. You may have to reset your modem/router and restart your computer after clearing the History, and Caches for it to clear the issue also.

    I have started to have issues with US3 not loading properly and saying the server is unavailable, today. Basically back page issues.
     
    HelpMeHelpYou, Dec 1, 2017
    #5