[TI] Brother copier Skylab advert bug

I have experienced at least 5 or 6 times that the advert for the brother copier does not give the 45 minute reduction in time for transport.

 

Hello DragonMathias127,

There are a number of videos which have been reported as having a problems in the past with giving the time reduction. To report this to support, please locate the URL of the video itself using the right click/inspect method. There is some helpful info in post #15 of this thread if you need some assistance in locating the URL once you open the inspect window.

Just send the URL, video name or product name and a brief description of the issue to support. They can send it along to the vendor responsible for the video, but unfortunately there isn't much else we can do.

Do you, the original poster, have nay further questions on this matter or may we close this thread?

Regards,

 

Yes, actually I do have another question.

Why are these ads not playtested before being placed in the game?

Since I have given most of the info you requested in the original post that should be enough for support to look into it. Additionally I feel it is incumbent upon the devs to playtest any adds before putting them into the game thereby eliminating the need for your players to have to deal with a game that does not function as stated or implied by the game mechanics.

 

A good question, but unfortunately from what I understand, these advertisements are basically the responsibility of an outside vendor, not Bigpoint. When they do not work properly the URL information requested is what the Bigpoint developers / support require to report it to the outside vendor.

I do understand the frustration this creates for you and other players as I too have run into this. Unfortunately we can only send the requested information and hope the reported information is used by the outside vendor to resolve the problem.

Do you, the original poster, have any further questions or may we close?