[TI] Chat Broken?

Discussion in 'General Archive' started by -Kieran-, Dec 15, 2015.

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  1. -Kieran-

    -Kieran- User

    Any known problems with chat on GB2 as mine is just a blank grey box or sometimes it shows up with connection lost reconnecting but doesn't connect, cleared everything tried different browsers and reset pc. Not sure if their anything else to do.
     
    -Kieran-, Dec 15, 2015
    #1
  2. .-Raijin-.

    .-Raijin-. User

    -Kieran-, Thank you for posting regarding this issue. Support is aware of the chat issue and is working on the problem. Please be patient as they look into the cause and implement a solution.

    Best regards,
    .-Raijin-.
     
    .-Raijin-., Dec 16, 2015
    #2
  3. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    Just to update, chat on the EU side (GB, GE servers, etc) is working again now :)

    Regards,
     
    Solid_Eye, Dec 16, 2015
    #3
  4. ĐΛRKHØRSΞ™

    ĐΛRKHØRSΞ™ User

    mine isnt
     
    ĐΛRKHØRSΞ™, Dec 16, 2015
    #4
  5. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    The chat had gone down again early this morning. I've just tested it and it is working now. You may need to try clearing your cache/flash to see if that gets your chat going again.

    If it still isn't working or you have a particular error message we might have a separate issue to resolve for yours. It may be of help to contact support or visit the Chat section here if that is the case.

    Regards,
     
    Solid_Eye, Dec 16, 2015
    #5