[TI] Client not loading. 13feb2016 10:26est usa1

Discussion in 'General Archive' started by LYSSA, Feb 13, 2016.

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  1. The game is starting to act up. However, a lot of us couldnt log into game or play for many hrs last night. Here again today the main page is acting up again. Have done everything I could think of on my side to make sure everything runs smooth. I dont know why some people are affected while others are not, is there any explanation to this?? Its looking like again its gonna be a long day waiting to get into game. I would hope whatever is happening can be resolved soon, not to mention by MHH.....

    I agree, why is it that some players are affected and others are not. Whats going on in game that it is causing many headaches for players trying to get back in game. I was on for a while and because the main page started to freak out again I was forced to relog, hence not able to get into the game....AGAIN
     
    Last edited by moderator: Feb 14, 2016
    KARMA[IND] likes this.
  2. C:\Users\TheBeast>tracert darkorbit-47-game-01-pub-01.ashv.bigpoint.net

    Tracing route to darkorbit-47-game-01-pub-01.ashv.bigpoint.net [216.151.181.22]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 8 ms 8 ms 9 ms 142.254.209.113
    3 26 ms 29 ms 21 ms bundle1.wttwnycf-10k003.nyroc.rr.com [24.58.224.
    1]
    4 13 ms 15 ms 16 ms agg23.ptldmehx02r.northeast.rr.com [24.58.40.62]

    5 23 ms 27 ms 23 ms be25.albynyyf01r.northeast.rr.com [24.58.32.64]

    6 31 ms 31 ms 31 ms bu-ether26.nycmny837aw-bcr00.tbone.rr.com [107.1
    4.19.26]
    7 29 ms 30 ms 29 ms 66.109.1.59
    8 29 ms 28 ms 29 ms 209.220.18.145.ptr.us.xo.net [209.220.18.145]
    9 38 ms 30 ms 30 ms 216.156.16.130.ptr.us.xo.net [216.156.16.130]
    10 29 ms 29 ms 30 ms 216.156.16.133.ptr.us.xo.net [216.156.16.133]
    11 30 ms 30 ms 30 ms 206.111.13.85.ptr.us.xo.net [206.111.13.85]
    12 40 ms 41 ms 42 ms et-4-3-0.was10.ip4.gtt.net [89.149.129.210]
    13 35 ms 35 ms 35 ms highwinds-gw.ip4.gtt.net [46.33.80.202]
    14 35 ms 35 ms 35 ms 216.151.181.22

    Trace complete.


    also just incase
     
  3. BrandyLee

    BrandyLee User

    I was on for a few hours around 4am and now i come back and having the same issue also backpage loads but no client page
     
  4. KARMA[IND]

    KARMA[IND] User

    I just tried logging in again and all i get is black flight page. That's a decent start again. Is this not why some people pay to play the game(like myself) to have server maintance? I remember back in 2010-2011 they used to run scheduled maintance all the time for servers and would tell us in forums that the server would be down for a such estimated time. a couple of my clanmates can still get on but not me. Why is this? Please fix this issue. Also thinking DO should give us something for the trouble we have had.
     
    TwistedMayhem likes this.
  5. my main page opens but with some shade over upper half and i can not even click on start button let alone loading page
     
  6. Well, I was out of game for 7hrs yday because of this..what ever is happening is apparently "selective" of who can log in and who cant. As a paying player, from time to time, makes me think that they want our money then give us the boot..then again, if its an attack, why are not all players affected, why only certain people..If this issue has affected all servers as it did yday, and its happening again, I would like to think perhaps DO would consider another (sorry forget the name of it) helix style MHH..at least do something for those who have been affected by this problem
     
    KARMA[IND] likes this.
  7. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    Thanks, does seem it's not as friendly as earlier :/

    Passing on the infos some of you provided, thank you again!

    Sorry all :( Hopefully can root out what's going on before too much longer

    Regards,
     
  8. Thanks Solid, hope they can resolve whatever is happening again today.
     
    KARMA[IND] likes this.
  9. SOLID I think it would be a very good idea to update the post you made yesterday in the tech announcements. just to appease some people. It would be a very good idea to let people know that you guys are still aware and working on the issue.
     
    KARMA[IND] likes this.
  10. KARMA[IND]

    KARMA[IND] User

    I tried playing yesterday then the same issue happened like today and after an hour of waiting and checking every hour for the next 6-7 hours I got frustrated enough to go play something else. Facebook games get boring after awhile by the way lol. The helix MHH would be nice or instead they could just credit the ones that were affected some uri instead of them paying more money. :D
     
  11. Well as one person put it, it doesnt matter really our opinions and thoughts about the current or any issue for that matter. They will fix it when it is convenient for them, not for the players. Customer service could be much improved but Hopefully people like Solid will at least give us information from time to time..
     
  12. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    Not much in the way of info I can add to it, but I'll edit and leave a note :)

    Unfortunately not every issue is strictly/solely in DO's hands as far as getting it resolved. It's not about when it's convenient for them to fix it, but sometimes the issues are a bit more spread out that people like to think (imo).

    Regards,
     
    KARMA[IND] likes this.
  13. Well, I agree with that..We as players do what we can on our end, cache cleaning, history cleaning, flash, etc. Depending what the known issue is or if its another attack as was stated yday, Hopefully it can be resolved with in a reasonable amount of time..Unlike yday, 7hrs
     
  14. edlee1975

    edlee1975 User

    solid_eye when do we respectfully get to play this fine game, i have gates to build and do, and sat when it went down all the boosters that I lost because I could not buy them is lost and lf4 day why didnt they extend the goodies
     
    TwistedMayhem likes this.
  15. puddlepunk

    puddlepunk User

    I understand things can get complicated, but that's not a very good excuse for not delivering a consistent experience. As you can guess I am having the same issue as others here. Oh sure, I could go some where else (I don't need to play) but those really aren't high quality responses or solutions. I do have some patience, but I'm not about to completely let DO off the hook for not keeping their game running. If they can't be responsible for keeping it running, who can? And if no one can keep it running, is it reall a [removed] then? I guess we all really should just leave.
     
    TwistedMayhem likes this.
  16. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    If anything is going to be extended or re-ran I would expect we would hear more later in the week when everything's been assessed & hopefully resolved.

    Regards,
     
    TwistedMayhem likes this.
  17. Sure, we can practice patience but common sense tells me that its the same issue they encountered yday. In turn its the same headache we are experiencing. Granted we don't know what is happening, what the techs are doing, or the cause, but we can guess and make accusations, and demands. In all seriousness we as players can only hope they correct the issue, if they feel generous to do something for everyone then that would be a welcomed response. Sure I sit here reading posts, commenting, I could go find another game or simply go back to the one i played for 8 years. But I am committed to the game, its obvious because Ive contributed to the game(buying uri) and all we can do is wait
     
    KARMA[IND] likes this.
  18. As you have closed the thread that i had open, in regards to this issue. Will post here for now. As you haven't answered any of the inquiries i have asked about. As of oh looky... it's MHH on Global Europe... yeah that is funny as not anyone can get the uri to build gates, get ammo, or boosters to get that 50% honor booster... I am interested in seeing how us the paying customers will be compensated as this has been an on-going issue for the past week. As well as the 50% honor booster that some have purchased on Wednesday when it came out was wasted...

    Wonder how many players who have titles will loose them cause we can't log in to the game... you would think with all the money that the paying customers put into this game that this issue wouldn't be happening cause they can afford to have such issues fixed..

    Enjoy the experience of not being able to play a game that some of us have paid for.
     
  19. Solid_Eye

    Solid_Eye Board Administrator Team Darkorbit

    As I advised previously in this thread, if any thing is rerun like the mega happy hour, or anything extended such as the 50% boosters, we likely will not know until later this week.

    Regards,
     
    TwistedMayhem likes this.
  20. When will it be up again?
     
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