[TI] connection loss problem

Discussion in 'General Archive' started by souleater1, Apr 27, 2016.

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  1. souleater1

    souleater1 User

    I don't known what the problem is with the connection in client page but Do you nee to fix
    it fast I just lost a life in Gamma gate because u lost connectivity, get it fixed!
     
    souleater1, Apr 27, 2016
    #1
  2. ASTRAEA

    ASTRAEA User

    To investigate your matter further we are going to need for you to make a support ticket and include the following information

    Ship Name
    User ID
    Server
    Registered email
    Copy of HAR file.

    Below is a link that will tell you how to collect the HAR information we require.Copy and paste that information... then reply back to this email so that we can begin investigating the matter further.

    https://toolbox.googleapps.com/apps/har_analyzer/

    *** Please DO NOT post your HAR file in Forums
    Have a nice day
    Astraea
     
    ASTRAEA, Apr 30, 2016
    #2
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