[TI] deleted mission then they added them back

Hello all I lost one huge mission that was 80% completed with the 17500 sabatours. I contacted support and they said I cancelled it and then accepted it again. I did not do this as they stated. They said the game team is not going to give credit for any quests that the players cancel My issue is that I NEVER cancelled my mission and NEVER accepted it again. Common sense would tell you why would a player cancel a mission that is HUGE and that has taken 3 months to get to almost 80% competed. Just does not make any sense at all. I NEVER cancelled it and NEVER accepted it again.
Why is it so hard for the support team/game team there to help us, Please. I don't know what happened that day but I think there was HUGE lag and that could of been where the program has some malfunction. I am NOT getting any help from SUPPORT, PLEASE someone HELP me. I am looking for anyone else that is or has had this issue to reach out.
DETER, Can you help as you have stated we have had issues with these connection or other issues during these merges. JUST look at the logs and it will tell you there were issues with the lag.
anyone
HELP. All I am asking is for my mission to be given the proper credit for my kills.
PLEASE

 

Hey WarLord_Mark,

If support detected that in your logs activity shows that mission has been cancelled then it has been. Support do not give out any recompensation in this matter. If you restarted mission I can wish you good luck

If your request been responded by support already do not send it over again as it will class as spam and action will be taken.

Do you have questions or can I lock the thread?

//Toby

 

Toby,
I never cancelled the mission. I am also asking other people if they have had the same problems to prove its a more global issue like I suspect to help others get a better answer.

keep tread open for others who may of had the same issue

 

The only logical explanation is that you got hacked, if you didn't cancel it yourself.

 

I have never been hacked before. I guess that is one thing that may of been an issue.

 

here is a link to my thread with images that may assist you .. http://www.bigpoint.com/darkorbit/board/threads/heres-a-good-idea.122497/ .... it's pretty self explanatory

 

I assumed you were effected by one of the server issues - as some players have lost the missions. I will contact team if they are in the process of resolving the issue with the missions and see what can be done with players who been effected by it.


//Toby

 

Toby,
Thanks for the help. Its just frustrating as I did not delete my mission it was gone and came back. it was a huge one with the sabatours and I was 80% completed of the 17500. Does not make sense I would delete it and then accept it. It would be nice to see where in the dark orbit logs these things were done. I appreciate your help. Hope to get good results as I tried and failed.
Mark

 

WarLord_Mark, If I might add , in all respects. Start taking and saving screen-shots of your daily game server page after it loads and check every tool bar icon for operation. Store those images in a Picture folder an name it for future references , your daily log progression. Make sure you do an Image Shot of all your status as you end your visit to Dark Orbit and save those images as well. Be safe and have fun

 

Hey, this is still in process of getting fixed I do not have any further information in this matter - we just have to wait till official announcement. As you have been informed I will lock the thread. Sorry for the inconvenience !

Closing as informed.

//Toby