[TI] Email issues

Discussion in 'General Archive' started by halfjarrod, Nov 4, 2016.

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  1. halfjarrod

    halfjarrod User

    Ok so I made this account a long time ago, and the email I used got deleted or something.
    I was wondering if it was possible to change the email without having to make a new account
     
    halfjarrod, Nov 4, 2016
    #1
  2. HelpMeHelpYou

    HelpMeHelpYou User

    Only if you have access to the old email address will you be able to change the email. Support can not assist with this in any way. I lost several accounts when Yahoo closed on of my accounts because someone started using the address for emailing fake addressed spam messages. There was nothing Support would do for me as they have no way to make the changes without going through the security steps in the game setup,
     
    HelpMeHelpYou, Nov 5, 2016
    #2
  3. ASTRAEA

    ASTRAEA User

    Thank you for assisting this player with their issue.

    You will need to contact support and they will give you the required information to do a manual email reset.
    Have a nice day

    Astraea

    Thread closed as referred to support.
     
    ASTRAEA, Nov 6, 2016
    #3
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