[TI] Losing updates

Discussion in 'General Archive' started by ·ταlι·ηαя·яαyyα·, Oct 30, 2015.

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  1. Hello,

    I'm not able to find similar thread, so I create my own, sorry for that..

    Does anyone else have a problem with updates after refreshing game client (F5)? Everytime when I refresh game (because of memory problem in tunnel), updates are disappeared. In "update" tab I see minutes, but speed and shield is shown as normal, non-updated. Only thing which helps with that is warp or regular logout - login.

    And if is this problem known, is it reported? :)

    Thx for answer ;)
     
  2. Ddraig

    Ddraig bp_phrase_Forum_General

    Hi ·ταlι·ηαя·яαyyα·,

    This issue is known to support and they are currently working on finding a solution. Therefore at the moment the only hot-fix we can recommend is to avoid using the refresh button if possible, but instead when you are in a safe location, to use the log-out button instead as a means of refreshing your game and clearing your memory.

    I apologize for the inconvenience caused by this glitch, however it is being worked upon.

    ~Ddraig
     
  3. Hi Ddraig :)
    Nice to know that. I know that "solution" is use logout button, but in Tunel of terror (where I have to refresh because of high memory usage) I can't log-out.
    I only wanted to know if someone knows that and works on it, or not.

    Tut thank you for info and I hope that fix will be live soon :)

    Have a nice day. ;)


    (Can be closed. )
     
  4. Ddraig

    Ddraig bp_phrase_Forum_General

    Hi ·ταlι·ηαя·яαyyα·,

    We hope that the issue will be fixed shortly too.

    Thank you for your patience in the meantime.

    ~Ddraig

    /closing as requested
     
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