[TI] Masque keys not coming through

Discussion in 'General Archive' started by Notorious, Apr 19, 2016.

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  1. Notorious

    Notorious User

    I just bought the Pink booty key xl package about 40 minutes ago and it hasn't come through
     
    Notorious, Apr 19, 2016
    #1
  2. TheShadows

    TheShadows User

    Its there, maybe try picking up the masque booty. :)
     
    TheShadows, Apr 19, 2016
    #2
  3. USS-Aries

    USS-Aries User

    Have you checked your balance and log book to see if the keys have been booked if they have check your inventory to see if they are there, if not you will need to contact support and provide all the details of purchase and screen shots of both your balance and log book entry for your purchased keys.
     
    USS-Aries, Apr 19, 2016
    #3
  4. HelpMeHelpYou

    HelpMeHelpYou User

    Hover your mouse over the KEY symbol in the in-game information box and it breaks down the keys into the colors you have.
     
    HelpMeHelpYou, Apr 19, 2016
    #4
  5. USS-Aries

    USS-Aries User

    The only place to find the number of Pink keys you have is in your inventory on both ship over view and the in game key icon they show up as green keys for some reason, I noticed this when the number of green keys I have increased by the amount of pink keys I received for a mission and on checking both my key icon and ship over view only green keys show as a total of normal green plus pink keys but in the inventory the pink keys show as the actual number that I own.
     
    USS-Aries, Apr 20, 2016
    #5