[TI] Not receiving e-mails from Darkorbit.

Discussion in 'General Archive' started by El-Propo, Jun 1, 2017.

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  1. El-Propo

    El-Propo User

    As the title said, I can't receive e-mails from Darkorbit.

    I have an account that I forgot the password for, so I tried to get a password reset e-mail, but even though it says that the e-mail is sent(I've tried sending both through the Username and using the e-mail address), I never receive an e-mail, I've whitelisted Bigpoint and Darkorbit.

    Username is: ĦØЯЯΘЯ
     
    El-Propo, Jun 1, 2017
    #1
  2. Verse

    Verse User

    Hello there,

    There's a possibility that you've landed on our own blacklist and can't receive e-mails from the system as a result. Please be so kind and contact Customer Support with the e-mail in question and the matter will be looked into. :)

    Thanks!

    - Verse​
     
    Verse, Jun 1, 2017
    #2
  3. El-Propo

    El-Propo User

    What should I include in the e-mail?
    Nevermind.
     
    Last edited: Jun 1, 2017
    El-Propo, Jun 1, 2017
    #3
  4. Verse

    Verse User

    You got it :)

    ~ closing as referred to support

    - Verse​
     
    Verse, Jun 2, 2017
    #4
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