[TI] UBA issue

I have new issue now ( besides connection issue ) I clicked on fight n it say waiting for opponent , clock gets to 0 and nothing happens. I tried whole 9 yards of clear cache etc . fix it pls.

User ID# 98541520
Server USA E

 

Hello,

Could you please tell us exactly when this happened? preferably in local server time

This isn't something we're able to "fix" ourselves, so our starting point is getting times when these things happen so we can report it to be looked into.

Regards,

 

i have the same issue i have email support about it and nothing has happen i lost 11 matches because of connection and my last problem was there was a dmz for the whole fight

 

Again, we (mods and support both) need to know exactly when. There is literally nothing we can do but try getting information together for the dev team to look at. Otherwise we really don't have much to report other than that it is happening & not a whole lot else.

Regards,

 

i send them info of the time and how long i was in there i never got a respond back at all

 

If you got absolutely nothing all, then chances are they didn't receive whatever you sent them. Usually it's the ticket closed & answers after that don't come back for them.

Regards,

 

Well I sent it to support but they have forwarded issue to Dev team. Since its reported to Support please closed this thread.

 

Alrighty, hopefully the info we're collectively trying to get for them is enough of a starting point

Regards,
-Closing as requested-