[TI] Unable to transport raw matrials?

#84047583
I try to transport promerium from skylab-I enter an amount and
hit send-and get a message saying `enter an amout to be transported`.
This has happend on several different PCs. The cursor is freezing when I enter a number, any number. It`s not being recognized.

 

I know it is probably a done thing but as it is the first step to correcting issues, when was the last time you cleared browser histories, deleted Flash Cache (if not incorporated in browser), deleted Java Cache, restarted computer and reset Modem/router? These are the first things the Tech/Support people are going to bring up to you. If this does not resolve the issue a ticket to Support may be the fastest fix for this issue, please make sure you inform them you have done the normal cleanse of your system and had no results or it will delay the issue as they inform you to do that first.

 

All of those could be a factor on the PC I usually use since it`s semi-public. But
that kind of mainetenance is supposed to be done regularly at internet rental places,
and I had the same problem there. In any case it`s worth trying on the house PC.
I`ll get back to this asap and update status
.

 

The internet cafe's do them once a day during the night not all the time and thus can have the cache issues so it is always best to do this at least at the tnd of your session, if they allow access to do so, for your own personal information at least.

 

Thank you HelpMeHelpYou for assisting the player with their question.
Tigertail6, Can you have the management verify that all software is up to date? Do they have multiple browsers that you can try? This can be difficult as you will likely not have enough rights to the PC at the Internet rental facility to perform many of the typical resolutions.

Please update us as to the status of your issue.
Best regards,
.-Raijin-.

 

Hi Raijin and everyone-
Sorry about the delay-I`m at a cafe now and still having a problem.
The building manager has said that the modems in the building need resetting-I couldn`t agree more.
Wifi there is terrible, I basically can`t play DO there at the moment.
I did clear browswer history and delete caches (no flash just Java) before things went completely out, didn`t help.

 

Using WiFi itself may be the problem. I found when I was on the road if I logged in at all it was strictly to get to the back page as the game itself would not load properly.

 

Thank you all for assisting this player with their issue. When using a WiFi connection you are going to experience an bit of difficulty. However when using a Public Access WiFi it will always be slow and unpredictable, as you will never know how many people are using it at the same time slowing down the actual speed.

I hope this helps to answer your question.
Does the OP have any further questions on this topic?
Have a nice day
Astraea

 

I just started having the same problem today. I just cleared my cache yesterday, so doubt that is the problem, and it's only on GB1, I play 2 other servers which are fine. My cursor works fine, and I can enter the amount, but when I try to send, it tells me to please enter an amount

 

As I stated in post #2 send a ticket to support informing them that you have already done the normal computer cleaning and it did not fix the problem.

 

Hi
Something is definitely going on-I am now down from three ships to only one.
It`s time to contact support, thanks for the help everyone.