[TI] Upgrade Problem

Discussion in 'General Archive' started by IamJarska, Oct 21, 2016.

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  1. IamJarska

    IamJarska User

    Hello,

    So I used 100k to upgrade some of my stuff and noticed this from my upgrade log.
    https://gyazo.com/3653adc44e955651798b73ab1c3def5d

    However the log says different.

    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 6.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 6.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 5.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 5.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your drone to level 5.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your laser to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your laser to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your laser to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your laser to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 3.
    [​IMG]
    20.10.2016 - 20:59[​IMG]Successful upgrade of your generator to level 3.

    I don't remember did I upgrade from 2 to lvl 3 or level 6 so level 7 so how can I confirm which is correct? Do I have to send a ticket to Support?

    ID: 167240280
    Server: Global Europe 1
     
    IamJarska, Oct 21, 2016
    #1
  2. HelpMeHelpYou

    HelpMeHelpYou User

    I know I had seen issues in the logbook when I did upgrades and mentioned it to SUPPORT they said it was a glitch in the log as the items were upgraded to the levels shown with the equipment. At this point I started keeping a log of my own of the equipment and level I owned. This has helped me on a couple different instances including the recent Hangar Ship Fiasco.
     
    HelpMeHelpYou, Oct 21, 2016
    #2
  3. PSKSUNDANCE

    PSKSUNDANCE User

    You may want to refresh and look at the log again to see if it matches your equipment. I always upgrade like equipment at the same time for a ship so I can keep track of which ship I am working on. Ship lasers done at the same time, drone lasers at another time. This way I can see at a glance what is happening. Your shields and upgrade log don't match up but sometimes a refresh of the screen will help to clear it up. Stick with support on which is right, and as suggested above, keep a personal log of what you have going on. It will help when troubleshooting issues.
     
    PSKSUNDANCE, Oct 21, 2016
    #3
  4. ASTRAEA

    ASTRAEA User

    Thank you for assisting this player with their issue.

    I would ask, if you refreshed the page and looked at the log again?
    If the problem is still there... then we recommend that you contact support to have the matter investigated further.

    As we here in forums cannot resolve this particular issue.
    Player has been referred to support.

    Have a nice day
    Astraea

    Thread closed.
     
    ASTRAEA, Oct 26, 2016
    #4