[GI] Upgrades lost

Discussion in 'General Archive' started by Mannajx, Aug 13, 2020.

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  1. Mannajx

    Mannajx User

    When I upgrade my engine or shield with promerium for let's say 100 minutes and then jump portals to a new map the upgrades are lost. The numbers are stuck on 100 minutes and won't change over time and the boost for engines and shields are lost but it it says 100 minutes left. This also happens when I die. So during a period of let's say 10 minutes i can lose 30 promerium because of this issue. My friends don't have this problem so i don't think it is intended to remove the upgrades on death/portal jumps.

    I play on client not the browser.
     
    Mannajx, Aug 13, 2020
    #1
  2. Mod-Rogue

    Mod-Rogue User

    hello pilot


    Please be so kind and contact our Customer Support in case you haven't done so already, as they will be able to assist you with account related issues.
    There is a link to support in my signature below in case you need it.


    Regards Rogue

    Closing as guided to support
     
    Mod-Rogue, Aug 16, 2020
    #2
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