Uridium buy problems

Discussion in 'General Archive' started by souleater1, Feb 20, 2014.

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  1. souleater1

    souleater1 User

    u click on Uridium to perchase Uridium and the link page comes
    back with problems, were u cannot buy Uridium or anyother items. is this
    a link problem or is that portion of the website down.
     
  2. Hello souleater1

    The uridium page seems to be working fine.

    Could you please give this a try:
    Log out of the game... go to your browser and clear the history (I know you have done this before) - Please humor me!

    Then go to the flash player - here is a link> http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
    (This is an actual web page - not just an image)

    Delete All the websites in the Website Storage setting Panel.


    Then re-log in to the Game, Hopefully this will resolve your issue.

    Please have a nice day and enjoy your game.

    Also try to play on low setting, it improves fps and when the memory goes high you can re-log into the game for better gaming experience.

    Note: You may try different browsers also.


    Do you (the original poster) have any further questions or can we close?
     
  3. souleater1

    souleater1 User

    tried ur suggestion, and deleted everything, still didn't work, this problem started last
    night, u click on Uridium and it goes to buy Uridium link, click on that and i goes to
    a blank screen a gives me an error, and a link to report to support, but does not
    let me explain problem, pls help
     
  4. If you have AdBlock/AdBlock Plus or similar plugins installed on your browsers, disable them and try again.

    I've experienced issues with them in the past, blocking legitimate pages.
     
  5. souleater1

    souleater1 User

    don't use any of those even tried using a different browser and the same problem
    persists
     
  6. Hello souleater1

    Please
    Contact Support and explain them in brief about your issue for further assistance.

    Closing as OP was directed to support.
     
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