[GI] Lost Lifes due to server connection lost

Hello all any one tell me some solution today when i am doing my kappa gate i lost server connection when i jump in to gate it happened 2 times and i lost 2 Life's of kappa gate without any mistake of mine i am getting the problem server connection losing when i jump ports it happend same with kappa gate now what i need to do

 

Contact the support team regarding this issue. Hopefully you will be able to sort it out. At most times, if I am correct - you are able to have a gate renewed once per month if the issues were caused by the actual game itself which in this case it was the server connection issues.

If I was you, I would contact the support team and explain the issue and hope for the best.

 

i did it and waiting for their reply and i opened this thread to know is there any other players also having this problem

 

The "Courtesy Reset" as stated by IamTheKillerasda is accurate, but it is from a LOST GATE not an incomplete Gate. The rule is that Support can give a courtesy reset of any gate that is LOST once in 30 days but the request has to be made withing 48 hours of the gate being LOST. Losing lives in the Gate can not be changed or reset. If you still have a life then you still have a chance to complete the gate.

Connection issues are being seen by several people and DDoS attacks are being blamed for the issue.

 

Hello ...L0cke7...,

Thank you both for assisting the user with their concern. As you have Contacted Support you will need to continue this matter through them.

Closing as pending Support response.

-=Fly Safe and Take Care=-​