[TEI] Login with no compensation? losing new quest progress?

I have received nothing upon login. Several other players report the same. When can we expect compensation for all and not only for some players?

Also, several players have lost progress upon login with the new quests? what is going on? please let us know when we can expect fixes.


KALA US2 - 64919084

 

Yes I did not get the 30 k uri or the booster wth?? You guys get enough of my money. What a fair game this is or what a load.

 

Hello ĐΣΛĐ-MAN-ШΘNĐEЯĻΛŃĐ,

Could you check your Uridium balance log or log book again? Perhaps logging out and logging back in may help your situation in order for the compensation package to "book".

For you lost progress on new quests, could you please specify with which quest you lost your progress?

Please be patient, perhaps on your next relog it will book. As you have raised the "You guys get enough of my money. What a fair game this is or what a load" please remember this is up to the Dark Orbit team if they want of feel the need to compensate players. Please be thankful.

 

I have relogged several times. Still nothing. Many others reporting the same.

KALA US2 - 64919084

 

thats funny when everyone else gets compensated..............

 

IF you look at your logbook for your first login on the 28th of July you should see a "System Bonus" entry for each of the compensated items and the Uridium is in the Uridium Balance Log showing the same thing. I received mine on BOTH US2 and US3 servers.

 

uridium 0, oil 0, boosters 0, apocalypse 0. and im not the only one. yes some have received but many have not.

KALA US2 - 64919084

 

Hello,

We are unable to locat an account for the provided UserID with server, are you sure you play on US2(US West)?

 

Hello..
#Filo US2 167811931
0 Uridium, 0 oil, 0apocalypse...

28.07.2017 - 15:06		Watch a short advertisement and get a reward!
28.07.2017 - 15:06		Day 5+ login bonus received

Just this, nothing more.

 

Do you play east or west server? Just asking...

 

East 2 server. still no compensation booked.

KALA - ID - 64919084

 

Both of you are playing US East 2 which is considered US3, nonetheless have forwarded the issue for both of you. We'll just have to wait it out for the tech team to investigate the issue.

 

Any closer to figuring out why alot of players didnt receive compensation booking?

 

I also play East 2 (US3) server with no compensation. If I need to email the issue to support with my user ID I can but would like to see if there is an answer as to why there has been no compensation yet..

 

It must be lagged out like the rest of the server. I did not receive it on US3 either.

 

I received 30k uri, 5 apoc keys and 20 oil on 7/28/17 at 12:08am server time. Were players supposed to receive a booster as well?

 

If you bought a 50% honor or experience booster between 22/07 00:00 - 24/07 05:00(server time), seems should of got an additional 48hrs of that/those boosters. Compensation announcement thread about it: http://www.bigpoint.com/darkorbit/board/threads/compensation-for-us-instances.119819/

 

It was a compensation for those who BOUGHT Boosters that had them extended by 48 hours for the inconvenience.

 

Hello,

You were issued the compensation package on your US2(US west) account.

The issue is still being looked into and a few others being added to the list. Your patience is greatly appreciated.

As stated above, only the users who purchases boosters from the said time would receive the extra hours on their boosters.

 

My us3 account still havent got the compensation either add me too to the list please