assemble is locking up the game

Discussion in 'General Issues' started by Star*Fire, May 3, 2023.

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  1. Star*Fire

    Star*Fire User

    I see they haven't fix this yet, been going on for quite awhile now. Can even make 5 things to complete a mission. When it happens it locks the whole game up and only way back is to close program and restart.
    DefenderOfMMO likes this.
  2. unbelievable... I decide to redownload the game after 2 years and the exact same problems are still there. Truly pathetic.
  3. PacificNW

    PacificNW User

    I posted same (again) on April 27.

    Sir Thrills responded no updates on a fix and bug fix still active.

  4. Star*Fire

    Star*Fire User

    I first posted about this on Oct 27, 2022 and still not fixxed and it happens all the time.
  5. Larrakin

    Larrakin User

    Another one for the list;
    Login, click to clear the AD for Helix, then have to reload as the page is not clickable.

    Yes I cleared my cache, twice, makes no difference
  6. Yeah i figured that out you click the file tab top left corner and click reload page and it clears the dark background that prevents you from playing.
    Excessive likes this.
  7. SirThrills

    SirThrills Board Administrator Team Darkorbit

    Unfortunately the assembly bug is still around, all I am able to do is continue to add to the existing report if you provide the following:

    - User ID, Server, Timestamp, Assembly Tab, Assembly Item it froze on
  8. Star*Fire

    Star*Fire User

    most of us did this last time we posted about this, look back at past post, didn't attempt to fix it from what we can. why bother?
    DefenderOfMMO likes this.
  9. Yes its time to fix this problem once and for all. 5 times screen lock in less than a half hour. And because i cant log out i have to close it down and restart. After which i have to reset my keyboard. Put it back on the start page again and see if there is an improvement. Or is it as there is nothing we can see being done its a benefit to Bigpoint to get multiple hits on the site. MMM
  10. SirThrills

    SirThrills Board Administrator Team Darkorbit

    Hello, while everyone can continue to say it's happening, unfortunately I can't add details to a bug report without what I requested above. Even if it's multiple times a day, provide the details requested above each time it happens.
  11. Kellerkind

    Kellerkind User

    you know about the bug , we all know about the assembly bugging out, it's been around for ages now. do something sensible and put some pressure on them to actually fix it how about that ?
  12. Oddessey

    Oddessey Team Leader Team Darkorbit

    As SirThrills posted above, we are happy to report this bug and apply whatever pressure we can. However, we do need the following information in order to file our reports. Please provide us with the following information so that we can report this issue, we must have specifics,

    - User ID, Server, Timestamp, Assembly Tab, Assembly Item it froze on

    Thank you for helping us help you!
    TermiteFan likes this.
  13. Oddessey thanks for the reply however as an instance besides seizing up on numerous occasions you now have to log out as the item assembled you cannot collect. The time to collate all the information you require is time consuming to players. It does not work properly and should take priority for a fix as they are able to fix various other game errors.
  14. SirThrills

    SirThrills Board Administrator Team Darkorbit

    The moment this happens to you, take a minute to gather the information and post it here before you close the frozen client. (Best to open the backpage on your browser and login to the forums that way since the client is frozen at this point) This is the only way we can report up issues happening via our bug reporting channels.
  15. Larrakin

    Larrakin User

    Hard to do, 99% of the time the backpage locks up as well. Only way to access the forums is by force closing the DarkOrbit browser and restarting the game at login.

    The Whole browser freezes, not just the game client side... I'm sure this has been mentioned several times in previous threads and I know it was in the first post in the current thread on the topic.
  16. silverffox

    silverffox User

    It happens to me also, yesterday and other days in past, assembly freeze the game page and the backpage aswell, not all times, but random block.
  17. SirThrills

    SirThrills Board Administrator Team Darkorbit

    Hello, as we have made several attempts to gather the required info for adding to a bug report, but have not received that info, this thread will now be closed, and all further inquiries will need to be directed to Support:
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