Fair Play Initiative

Discussion in 'Headquarters Archive' started by Deter, Jul 18, 2018.

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  1. Deter

    Deter Board Administrator Team Darkorbit

    Greetings Space Pilots,

    We have renewed our dedication to fair play and have started by suspending 2,724 accounts for 2 weeks starting today. Your frustrations have not gone unnoticed by our team, and we look forward to restoring a fair playing environment where cheaters will not prosper. We have also included a few additional punishments that are outlined below to remove as many resources and status gained through unfair practices.

    Please keep in mind this wave only signifies our first step in restoring and maintaining a level playing field for everyone, and additional measures and waves are planned.

    *Punishments will be enforced today.

    Additional Punishments
    • 75% reduction in Experience and Honor
    • Remove ALL of the following resources
    • -Schism
    • -Extra Energy
    • -Scrap
    • -Indoctrine Oil
    • -90% UCB-100 laser ammo
    • -90% RSB-75 laser ammo

    Regards,

    Your Dark Orbit Team.
     
    Last edited: Jul 19, 2018
  2. Deter

    Deter Board Administrator Team Darkorbit

    Greetings Space Pilots,

    We have seen that some of those whose accounts were punished as part of yesterday’s fair play initiative have claimed they have never violated our terms and conditions by using a 3rd party program in DarkOrbit. We are confident that our detection methods worked correctly, but have decided to do an intensive manual review of the accounts to be transparent and fair. We will make another announcement early next week regarding the investigation. Thank you for your patience, and to those dedicated to a fair game.

    Regards,

    Your Community Management Team
     
  3. Deter

    Deter Board Administrator Team Darkorbit

    Greetings Space Pilots,

    We have completed the manual review process of the accounts that were recently punished for violating our terms and conditions. We enforced these punishments based on two different detection methods, and our investigation has uncovered the possibility that one of them was not completely reliable. In order to remain fair and transparent, we have decided to remove the punishments for every account that was detected using the method in question. A total of 658 accounts will be restored to their previous state, along with a compensation package for any inconvenience caused. The remaining 2,069 will receive the complete punishment as we are completely confident in the method used to detect them. We apologize for being a bit too aggressive with this action, but would like to stress that we remain dedicated to our Fair Play Initiative.

    *Restoring of all Honor & XP will be immediate, but there is a possibility the other resources will take a few days for a handful of accounts. Please do not submit a support ticket if you are unbanned but do not have your resources. We are fetching the necessary information, and will add them automatically.

    Regards,

    Your DarkOrbit Community Team
     
    Vampire_Cat likes this.
  4. Deter

    Deter Board Administrator Team Darkorbit

    Hello,

    We are aware that a few account were not unbanned last Friday and we are working to free them asap. The issue is with accounts from merged servers, and we expect to have them all opened in the next couple days.

    Your Dark Orbit Team.
     
  5. Deter

    Deter Board Administrator Team Darkorbit

    Greetings,

    The compensation for the 655 Pilots that had their punishments reversed has been placed in their accounts. If you are one of these players, you will find a 7 day booster waiting for you on your next login.