[GI] event 15% discount

I used the discount during helix 400% uri and it showed the total uri i would get and the 15% discount, however i did not get the 400% more uri only the discount.

120,000 Uridium 60,000 Uridium

Credit card

12.73 USD

• 14.04. 19:32 Voucher code redeemed + 16,500 U.
• 14.04. 19:32 Voucher code redeemed + 33,000 U.

 

same happened to me bought 300k uri got 75k

 

The easter code does not currently work with happy hours, before when I tried to use it during a Helix it just gave an error message but it seems the error message might/does not show up anymore. Though when you go to buy uridium through the link it gives you(which you need to click it to use the discount code) a happy hour/helix etc doesn't seem to affect your uridium purchase, even though it does show that it does visually.


It is a known issue as stated in the following announcement thread though and they may sort it out by a script since it has effected a lot of people, but you may want to contact support about it nonetheless:

http://www.bigpoint.com/darkorbit/board/threads/happy-easter-gift.118758/#post-918707

 

Hello Elemental♦Hero♦すし,

The team is investigating the issue where not everyone got the helix bonus applied when they used the easter code. Once we get feedback we'll be sure to post/notify all those affected. You are welcome to write in to Support.

Your patience is greatly appreciated.

Closing as answered/referred to Support.