[SC] Lags

Discussion in 'General Archive' started by »Ŗävёи«♥», Dec 2, 2016.

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  1. Hey,
    I play on Global Europe 1, after 5 o`clock there are terrible lags and you can not play.
    I work in morning so i have 1-2 hour time to play. I have premium,rebate and bonus box doubler what i can not use because of DarkOrbit problems with server( it is like that for months). Should DarkOrbit(BigPoint) give us:
    1.free(extend days because the lags) premium,rebate and doubler what we could not use.
    2.our money beck.
    3.do nothing.
    What do you think guys?
     
    StLouis... likes this.
  2. StLouis...

    StLouis... User

    I play GA1 and well this is the same problem we have over here. I think its because we have more people on our servers than any other server. I play East 1 as well and I get no lag there.

    Extending our rebates premium and everything would be good but theres a sllim chance would be hard.
    We won't ever get our money back lets be realistic.
    They haven't done anything so that kind of is being realistic.
     
  3. Deter

    Deter Board Administrator Team Darkorbit

    Hello »Ŗävёи«♥»,

    If the usual clearing cache/flash, resetting modem or changing browser do not work then we ask for your help. For Support and the Development Team to further investigate this Lag issue we ask that you please Contact Support with the following information; Ship Name, User ID, Server and a copy of HAR file. Below is the link with instructions on how to do this.

    https://toolbox.googleapps.com/apps/har_analyzer/

    ****Notice**** (Please read)
    Do Not post your HAR File information on the forums, this is for Support to further investigate the ongoing connectivity issues with these servers. They do not care for personal information or for anything other than finding out what problem is.

    We can assure you that the information within these files never will go to anyone other than the DO dev team!

    Closing as referred to Support.

    -=Fly Safe and Take Care=-
     
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