[TI] Auction problem

Discussion in 'General Archive' started by .Wagon., Jan 18, 2017.

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  1. .Wagon.

    .Wagon. User

    I bidded ~34 mill on Shield boosters in the auction (along with other items) & in the last few seconds, over-bidded myself (as a precaution).

    However, those ~34 mill. are missing from my account and I didn't receive the Shield boosters either (they're not in the logs).
    [​IMG]
    Since I lost all the bids, the credits are back, except the ~34 mill. On careful analysis, they appear to be neither returned to my account nor did they go to the next bidding hour.

    This is the account balance showing the deduction:
    [​IMG]

    This is the Auction page (for the next hour) having no sign of my bid either.
    [​IMG]

    This is very strange. Would be helpful if you can find the cause & solve the problem permanently.

    Regards.

    UserID: 43840434
    Server: Global America 4
     
    .Wagon., Jan 18, 2017
    #1
  2. Deter

    Deter Board Administrator Team Darkorbit

    Hello .Wagon.,

    Yes there is a problem with the auction at the moment. We ask that you please contact Support for further guidance and assistance.

    Closing as referred to Support.

    Take Care.
     
    Deter, Jan 19, 2017
    #2
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