[TI] Frozen P.E.T 10 at portal

Discussion in 'General Archive' started by Type-0Z, Apr 13, 2015.

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  1. Type-0Z

    Type-0Z User

    This happen when Pet is activated and performing a portal jump, after the jump Pet did not appear in new map, jumping back you will see Pet is stuck at portal not following you, but the booster animated.
     
  2. ASTRAEA

    ASTRAEA User

    Did you attempt to close the PET, Jump the portal and reactivate your PET?

    Please let me know if your PET is still stuck at a specific portal.
    Thank you and Have a nice day!
    Astraea
     
  3. Also did you try logging off and relogging onto the game?
     
  4. ASTRAEA

    ASTRAEA User

    Thank you... Another great idea.

    Please let us know if this resolved your issue.

    Does the OP have any further questions on this topic?
    Have a nice day
    Astraea
     
  5. Type-0Z

    Type-0Z User

    All I need to do is activate and deactivate my Pet. It is weird cause it happen twice on the same portal, at my home map 3-3 to 3-2.
     
  6. ASTRAEA

    ASTRAEA User

    Did this work around help to resolve your issue or not.

    Please let me know,
    Have a nice day
    Astraea
     
  7. Type-0Z

    Type-0Z User

    That is all I need to do, just want ask cause this such a rare bug.
     
  8. ASTRAEA

    ASTRAEA User

    As it appears to be a lag issue, so the work around should resolve the issue. If it does not, we will work to try and find a better solution.

    Please have a nice day
    Astraea
     
  9. Type-0Z

    Type-0Z User

    How long must it take to solve this issue, it always happen at that portal only!
     
  10. Send a ticket to support explaining the issue. Maybe they can check it out.
     
  11. Ddraig

    Ddraig bp_phrase_Forum_General

    Hi Type-0Z,

    I have just been on my admin account to check for this issue, and after jumping in and out of the 3-2/3-3 portals many times with my P.E.T., not once did the P.E.T. become frozen.

    May i ask what browser it is you use, and which server it is that you are experiencing this issue on?

    ~Ddraig
     
  12. whoeva

    whoeva User

    Did you have the pet on autolooter as you were jumping?
     
  13. Type-0Z

    Type-0Z User

    I'm using Google Chrome and I'm playing on Global America 3. I don't have autolooter.
     
  14. Ddraig

    Ddraig bp_phrase_Forum_General

    Hi Type-0Z,

    Sadly we are still having issues trying to get this issue to occur. :(

    May i ask whether you have a particular PET gear active when you are jumping the portal? Also does it happen every time you jump this particular portal, or only on some occasions?

    ~Ddraig
     
  15. Type-0Z

    Type-0Z User

    It does not happen all the time, but when it happen and you realized it during battle it is very annoying. I tested it with guard and passive mode. I also notice guard mode will turn to passive mode.
     
  16. Have had this happen too. Pet was on autolooter.
     
  17. SirThrills

    SirThrills Board Administrator Team Darkorbit

    Hello Type-0Z,

    Sorry for the delayed response, are you still having PET issues?

    Enjoy the game!