[TI] GA1 (int2) is "frozen" again (explanation)

Hello! I try to make this brief and I already answered to another thread but I want to explain this issue because this isn't the first time it's happening to me (and other players considering the dialogue in chat).

It all started with the game getting slower and slower, first the game froze completely and I tried re-logging multiple times but that didn't seem to work. After that I completed all measures that could be affecting these events (including changing browser etc. and even using another computer and another Wi-Fi). Then, at one point I was able to run the game with passable performance but this didn't last for long and the game started to freeze again. At this point, I tried running the game with both 2D and the 3D UIs but this didn't affect at all and after some time I was disconnected and unable to connect to the game.

This is very frustrating (on personal level) because just before all the problems started, I sent seprom to my ship and updated the shields with it. I also updated my seprom refinery and now I can't benefit from the seprom updates when the game is frozen.

Is there anything I can do about this, or is this known problem? I would like to know.

Edit:

I was able to get to the game but it's broken. I can't see my guickbars and NPCs & players. Only thing that works is Chat and the Contacts tab.

 

Hello ***NOMAD***,

We understand the concern regarding these lagg issue and users getting stuck. We have tried try to jump users out, unfortunately from past attempts this has not worked. The Global America server issues have been reported during the Easter Event and we are awaiting feedback from Support/Developers. Hate to say it but users may need to wait until the server restart to get unstuck.

Closing as answered,

Take Care.