[TI] Kappa Gate

Discussion in 'General Archive' started by JIC22, May 14, 2017.

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  1. JIC22

    JIC22 User

    There is the double day advertisement on the front page, i did kappa and didn't get my double reward. Now does that make sense.
     
    Last edited: May 14, 2017
    Unorthodxme likes this.
  2. Same here. It was my first one and I didn't get any of the special rewards nor the AllStar title. I submitted a support ticket just a few minutes ago. I'll hit you up if I get any response.
     
  3. CodeOfHonor

    CodeOfHonor Team Leader Team Darkorbit

    Hello, If you are part of the East Coast Servers it seems the clock is fixed but event times are still off. The issue has been reported and we apologize for the frustration. If you have completed a gate already for double day and did not receive the correct rewards please send a ticket into support, Include your user id's and the gate completed.

    Thanks

    CodeOfHonor
     
    Unorthodxme likes this.
  4. If I already submitted a support ticket but didn't attach my user ID, do I need to send another or my email would be sufficient?

    Thank you for your time.
     
  5. CodeOfHonor

    CodeOfHonor Team Leader Team Darkorbit

    If you already sent a ticket in, I would just wait for a response. Then go by what they ask for.

    Code
     
  6. IF you have several servers you play on you might send a reply with the server you did the gate on, user id is usually included in the information, if the ticket is sent from Back Page Help window. You can verify this by looking at the auto-response message you receive.

    You might send a screen shot of the logbook entry showing completion of the gate.
     
  7. Deter

    Deter Board Administrator Team Darkorbit

    Closing as pending Support response,

    Take care.
     
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