[TI] Lag

Discussion in 'General Archive' started by þå®å§¦†£, Apr 5, 2015.

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  1. þå®å§¦†£

    þå®å§¦†£ User

    Can we get a lag update pls. Since crazy cube last night the us east 1 has had very bad lag. This has caused me to loose 2 lifes in gates. And not only lives lost it is also burning my boosters that im sure will not be replaced. I honestly think if the player can prove the lag then you all should replace everything lost. Ammo, boosters, and time. It is you as the business responsibility to provide a quality product. And this isnt quality that 1 would expect from a company of your caliber. I do understand something things are out of your control but a good business would make it right with its customers to keep them around. Here is a few screen shot of the lag in question. Pls look into this and right the wrongs.

    [​IMG]
    [​IMG]

    ***Update****
    Now i laged out in the prot wave and lost the gate. So now i have lost the gate, ammo, booster time, And personal time. Fix the game if you ever want it to be what it once was.
     
    Last edited: Apr 5, 2015
    þå®å§¦†£, Apr 5, 2015
    #1
  2. †~Death~from~Above~†

    †~Death~from~Above~† User

    It's beyond terrible for some of us, the freezing / lag is soo bad. This needs fixed it's not my end I have a great setup and turbo cable internet. :(:(:(:(

    It's amazing I am able to keep 2 cbs going thru this.:eek:
     
    †~Death~from~Above~†, Apr 5, 2015
    #2
  3. þå®å§¦†£

    þå®å§¦†£ User

    Same here i ran a ping test and a speed test and all come back great. So this is something on your end Dark orbit. Its your server or your provider (level3 comm).

    Almost forgot to mention the constant logout bug is back if it even ever left. If you would like to test park at port click on your back page and click a tab wait a few sec and click game screen bet you have been auto loged.
     
    þå®å§¦†£, Apr 5, 2015
    #3
  4. ZzZ•SLEEPY•ÐΞΛLY•₮ẵ₲

    ZzZ•SLEEPY•ÐΞΛLY•₮ẵ₲ User

    I was in my Zeta gate and i only died once but it shows on the gate page i have only 1 live left and now i cant get back in the game
     
    ZzZ•SLEEPY•ÐΞΛLY•₮ẵ₲, Apr 5, 2015
    #4
  5. βridezilla♥

    βridezilla♥ User

    US1 lags between 11am and 5pm every single day. Seems like it would be easy to fix. NO! It's not my computer or my server.
    I don't need to clear my cache or re-boot. Please someone listen to your players. Fix this game.
     
    βridezilla♥, Apr 5, 2015
    #5
    †~Death~from~Above~† likes this.
  6. †~Death~from~Above~†

    †~Death~from~Above~† User

    Dang bud, your avatar creeps me out. :confused:
     
    †~Death~from~Above~†, Apr 5, 2015
    #6
  7. þå®å§¦†£

    þå®å§¦†£ User

    It is based from the The Russian Sleep Experiment. A story with true facts but told as a fictional story.
     
    þå®å§¦†£, Apr 5, 2015
    #7
    †~Death~from~Above~† likes this.
  8. jackknife

    jackknife User

    Looks like plastic surgery gone wrong (creepy i like it ) sort of if i don't look too long then i want to sleep
    Sorry for the hijack
     
    Last edited: Apr 7, 2015
    jackknife, Apr 6, 2015
    #8
  9. þå®å§¦†£

    þå®å§¦†£ User

    Not a problem. I never mind peoples input on my threads. It is how we get to know each other. I personally think the forum ethics idea is a thing of the past. Your always welcome to add your 2 cents!
     
    þå®å§¦†£, Apr 7, 2015
    #9
    †~Death~from~Above~† and jackknife like this.
  10. ASTRAEA

    ASTRAEA User

    Hello þå®å§¦†£,

    The forums ethics have not changed. Merely the new forums Technical section is open for all to post on and view. Whereas the old forums the Technical section was private and Admins could assist players on a one to one basis. Many players liked the old Forums system better as they could share their issue, provide their user information and get assistance all in one thread. However now, issues that require account verification must go through support. I am sorry.

    As for the lag, we have made them aware that players are experiencing this issue. As an Admin, I can pass on the information and provide you with the responses that are returned to us.

    I can also make suggestions on things that may help to relieve the problem. We always suggest the basics which I am aware many already know.

    1. Clear your cache / Flash Storage Data / Browser History.
    2. Try a Different Browser
    3. Internet connection:
    If you have a Wireless router, make sure that it is password protected so that the only ones using it are in your home. Even if you are wired to it... and it has WiFi capability others could be borrowing your internet if it does not have a password.
    4. Check to see if you have unnecessary programs running in the background. These will slow down the gaming experience.
    5. Are you playing on a server that is within the same country as your residence. Distance from the actual server can cause lag problems.

    Again I am sorry that you are experiencing this type of issue. We will continue to check on this matter as we await an response.

    I hope you have a nice day.
    Astraea
     
    ASTRAEA, Apr 7, 2015
    #10
  11. †~Death~from~Above~†

    †~Death~from~Above~† User

    Omg I did those those and it's fixed!


    Not.

    Ethics in forum and chat yet they sell 1500 gg energy for 32$ and worthless blue and red keys to unsuspecting victims.
    Hypocrites.
     
    †~Death~from~Above~†, Apr 7, 2015
    #11
  12. þå®å§¦†£

    þå®å§¦†£ User

    Astraea your a funny girl ,but a awesome one also lol. I know how to clean the stuff up, remember I am the one who made the thread on how to do it the proper way. This can be found here. http://www.bigpoint.com/darkorbit/board/threads/how-to-fix-chat-and-lag-issues.80497/#post-682578 .The lag is server wide on US East 1. And after doing some digging its a issue with Level 3 Communications service. As my dos pings are timing out when it hits there Washington DC server. Something your techs are going to have to look into being Big Point has the contract with them not me. Lets just hope Level 3 isnt doing the throttling and its our ISP's.

    And I know the ethics rule of thumb. But in my threads I request that that there be no ethics as my posts are open for all to add there 2 cents. As long as its kept clean.
     
    Last edited: Apr 10, 2015
    þå®å§¦†£, Apr 8, 2015
    #12
    *STAR*SABER* likes this.
  13. SirThrills

    SirThrills Board Administrator Team Darkorbit

    Hello þå®å§¦†£,

    Sorry for the delayed response. Are you still experiencing connection issues?
     
    SirThrills, Jul 12, 2015
    #13
  14. þå®å§¦†£

    þå®å§¦†£ User

    Go ahead and close this thread is 3 months old.
     
    þå®å§¦†£, Jul 12, 2015
    #14
    jackknife likes this.
  15. Kitsune

    Kitsune User

    Closing as requested.
     
    Kitsune, Jul 13, 2015
    #15
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