[TI] map login issue

Discussion in 'General Archive' started by Odin®, Feb 14, 2017.

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  1. Odin®

    Odin® User

    I'm having a major problem logging onto the game server .... I had 2 friends come over and login onto the same USA East1 server and they could using my comp but when I try logging onto the server it freezes and crashes my flash plugin on both , the front page as well as the map during [ establishing connection ].
    I know it's not a computer issue because others can log onto the same USA East1 game server using my comp and play . I've never used any form of game hack. I barely use the chat client because of its problems . I guess my account has been blocked for some reason that I'm not aware of because it's not my computer having issues logging onto the [USA East1] game server , it's my account on USA East1 that is blocked establishing connection to the game server. I can switch to the USA East 3 server and log onto the game server and play there w/o any flash problems. Any suggestions will greatly be appreciated ...

    flash data.... Built-in Chrome OS and flash plugin. Chromebook will not support another Browser.


    55.0.2883.105 ().
    OSChrome OS
    Flash plugin24.0.0.186 /opt/google/chrome/pepper/libpepflashplayer.so

    Username: KFC1®
    UserID: 40271779
    GlobalAccountId: 72011789
    GameID: 47
    Server: USA East1
    Flash Version: 24.0.0
    User-Agent: Mozilla/5.0 (X11; CrOS x86_64 8872.76.0) AppleWebKit/537.36
    (KHTML, like Gecko) Chrome/55.0.2883.105 Safari/537.36
     
    termcm likes this.
  2. same here
    ..JOELELITE
     
    Odin® likes this.
  3. I just spent 45 minutes trying to get the sign in page to load so I can only assume BigPoint servers are under DDoS attacks again.
     
    Odin® likes this.
  4. Odin®

    Odin® User

    I've been trying since yesterday afternoon since around 7 pm EST . I've checked @ the Discord server and no info there. I finally sent Support , [Ticket#2017021437001941] RE: Contact form @ 12:18 am EST. What gets me my neighbors kids can go play on the USA East 1 server using this notebook but I can't get past establishing connection. on the game client . My account is going on 8 yrs old this Oct. with nearly 6000 hrs invested and money . Heck I bet I won't hear from support for several more days now . The only thing left for me to do is change my password and if necessary change my email
     
  5. Verse

    Verse User

    Hello Odin®,

    I have removed your post as it was unrelated to the issue you're currently experiencing, and it also included personal data. Customer support has already responded to your question. :)

    /Verse
     
  6. I read the post and the RESPONSE was not related to the complaint as he reported not being able to log in to the maps and the Support response was about CHAT being broken. This is typical of what we are getting from the NEW Support people. They are not reading the issue and are stuck on issues they have been dealing with instead of what is being reported, and closing tickets before allowing us to respond to their bogus response.
     
    Odin® likes this.
  7. Verse

    Verse User

    Please don't just assume things, i removed the post as it was unrelated to the OP. We're talking about two completely different tickets, both answered correctly. The response that was posted were related to a previous ticket concerning chat issues which has since then been resolved. I can hear you're not satisfied with customer support, which is fair but unfortunate. This is however again unrelated to the OP, so please take it elsewhere.

    Thanks!
     
  8. Odin®

    Odin® User

    I realize that the chat ticket was from an issue dated Jan 4th of this yrs but to send me an auto generated [Revoked Ticket] more than a month later unrelated to my current ticket was irritable at most ... to clarify my current ticket status the Customer Service Team sent a me a response .... as best as they could ....
    [QUOTE [REMOVED][end QUOTE]

    I'm going to try the [Guest Mode] .... I know the Browser reset and Power wash methods but I was wondering if [chrome://flags] had any functions that I could check [Enable/Disable] that will clock up my browser speed allowing my flash to recognize data rate/response time that is still the intention to the scope of my original post. Thanks HelpMeHelpYou for hanging in there bud
    @Verse Thank the Support Team for their attention to my current [Ticket#2017021437001941] please leave this thread open for there are folks that play DarkOrbit and know how to tweek the Chrome OS performance/Optimize before I spend a thousand dollars for a new comp/laptop .

    Respectfully
    Username: KFC1®
    UserID: 40271779
    GlobalAccountId: 72011789
    GameID: 47
    Server: USA East1

    better yet Verse I consider this thread answered . I will start a new thread asking players '' Does anyone know How To Optimize Chrome OS '' using the chrome://flags

    Respectfully
    Username: KFC1®
    UserID: 40271779
    GlobalAccountId: 72011789
    GameID: 47
    Server: USA East1
     
    Last edited by moderator: Feb 16, 2017
  9. Deter

    Deter Board Administrator Team Darkorbit

    Closing as answered.

    Take Care.
     
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