[TI] Need help changing email - can't access it anymore, wrong thread?

Discussion in 'General Archive' started by -»♥ςŕέśςέηďoζζ♥«-, Apr 13, 2017.

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  1. -»♥ςŕέśςέηďoζζ♥«-

    -»♥ςŕέśςέηďoζζ♥«- User

    Pls move if wrong thread, I'm desperate for help.
    I need help changing my email that's linked with my account because I can no longer access this email (it was deleted some weeks ago and I was unaware because of viruses and spam being sent out from it). It's a really old email from several years ago, I quit playing for ages (since around 2010/11, and now I need to change the address. I can't contact support because the email is attached to my account, and cannot access it. Really I'm so stuck on what to do now.

    User ID: 48519877
     
    -»♥ςŕέśςέηďoζζ♥«-, Apr 13, 2017
    #1
  2. Deter

    Deter Board Administrator Team Darkorbit

    Hello -»♥ςŕέśςέηďoζζ♥«-,

    Unfortunately you will need to Contact Support regarding this issue. We know you're concerned the Support response will go to the registered e-mail on the account, but it may help if you create a new e-mail and Contact Support through that e-mail with ALL the necessary info of the Account such as your Username, UserID, Server and the registered e-mail on the account. Support will ask further questions.

    We do hope this helps you.

    Closing as referred to Support,

    Take Care.
     
    Deter, Apr 13, 2017
    #2
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