[TI] No Chat

Discussion in 'General Archive' started by hypark, Dec 27, 2016.

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  1. hypark

    hypark User

    "The connection to the server was lost"
    This message appears every time I log in or click on "reconnect to the chatserver"

    It's been happening for almost a month now. Tried Google Chrome and FireFox
    Strangely, I don't have problems when using the same laptop over (some) different internet connections.

    User ID: 3571040
    US East server
     
    Last edited: Dec 27, 2016
    hypark, Dec 27, 2016
    #1
  2. KilerStreak

    KilerStreak User

    You will need to email support. They will reply with instructions on how to find your IP address, and you need to send it to them. They'll have it fixed up in a day and you'll be good to go.
     
    KilerStreak, Dec 27, 2016
    #2
    hypark likes this.
  3. LATVIANMAFIA

    LATVIANMAFIA User

    my chat no work for 5 days, why no work???
     
    LATVIANMAFIA, Dec 27, 2016
    #3
  4. Deter

    Deter Board Administrator Team Darkorbit

    Hello hypark,

    Thank you KilerStreak for assisting the user with their concern. As stated above you will need to Contact Support for further Guidance and Assistance.

    Closing as referred to Support.

    Take Care.
     
    Deter, Dec 28, 2016
    #4
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