[TI] problem with ore from skylab

I have an issue that has gone on for several months now with the US2 server. I've found that the US2 server is not producing or storing promerium at the rate it should when compared to other 2 servers. The figures from the server itself show conclusively that the amount coming through is far less then what the other two servers show. Even though I sent support this information, they say that nothing is wrong. Even though ore does not replentish anywhere near as fast on US2 as it does on US1 and GB1 they in their infinite knowledge ,
cannot find anything wrong.
As I have said before its big points game and servers and they don't have to be set exactly the same on every server, but Big point just says nothing is wrong nothing to fix. I have even told them where to look in skylab but to no avail.

 

Hello Barracuda ,

This was brought up to the team before, but there was no evidence to support this issue. The developers investigated this without any issues.

Please provide screenshots with time references.

 

I have sent e mail to the support person who responded, attached were three shots of 3 different servers US1 GB1 and US2, As you can see US1 and GB1 are identical But US2 shows half the rate or promerium coming across. All three should be identical. and at least in my mind shows why the promerium does not refresh at the same rate the other servers do.

 

Hello Barracuda,

As you have contacted Support you will need to continue the matter through them.

Closing as Support matter.